Site Manager - Community

Endeavour Foundation is one of Australia’s largest employers of people living with disability.  Our people live and breathe our purpose every day, with flexible working, great perks, and work/life balance. We are dedicated to creating an inclusive culture where our employees can grow, learn, and do their best work.  Our purpose is simple – make possibility a reality.

Make an impact!

We have an exciting opportunity for an experienced Site Manager to lead operations at our Learning and Lifestyle centre, within the Home & Community Division, in Toowoomba. This key role involves not only overseeing operations but also guiding and motivating a dedicated team. This Full-time opportunity is offering a chance to make a lasting impact on our community and foster growth within your team.

You will be responsible for delivering high quality person centre supports to people with disability both in the centre and in the community within a sustainable business model.  You will lead a team to deliver supports that develop independence, confidence, self-esteem and social interaction skills.

Day to day responsibilities may include:

• End-to-end management of a community site, ensuring a person-centred approach to supports, personalised planning and development for all people with disability.
• Developing a team environment where employees can identify and solve problems to ensure the personalised planning process translates into action, whilst ensuring sustainable, profitable and a customer-centric service delivery experience.
• Ensuring team members are fully trained and aware of individual client requirements.
• Supervising a team on rotating roster cycles to maintain effective site operations and mitigate operational challenges.
• Promoting Endeavour Foundation’s full suite of service offerings and explore effective customer engagement strategies via focus groups, improved area committee liaison, and data interpretation.
• Developing, implement, and review, person centred agreements and products for new and existing individuals.

What you can bring to the team

• Minimum qualification of a bachelor’s degree in human services or related field. 
• Experience with successfully managing site-based services within a related industry, such as the Disability Sector, and experience within Community services support for people with a disability.
• Demonstrated experience in coaching individuals to provide person centred supports, including to people with complex requirements to achieve set outcomes and desired behaviours within the workplace.
• Demonstrated knowledge and understanding of the National Standards Disability Services, Quality & Safeguarding Framework, disability services provision and NDIS.
• Interpersonal and communication skills required to grow relationships with team members and stakeholders and lead through adversity.

Benefits and Perks

• Salary Packaging Benefits! Package up to $15,900 of your annual salary tax free, and additional $2,650 for meal and entertainment expenses.
• Training is provided with local offices and managers.
• Employee Assistance Program.
• Discounts on Corporate Private Health Insurance Plans, whitegoods, and appliances.
• Reward and Recognition Program.

Intrigued? We’d love to hear from you. Please click "apply" to submit your application and join #TeamPossible today! 

Endeavour Foundation encourages applications from people of all ages, nationalities, abilities, and cultures. This includes Aboriginal and Torres Strait Islander peoples, CALD (Culturally and Linguistically Diverse), the LGBTQI+ community, and people with disability. We value inclusivity and are committed to adjusting our recruitment process to ensure accessibility and support of an applicant's needs.