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Looking to change it up?  This exciting position is due to growth and future development, giving you the opportunity to contribute to the ongoing expansion and success of our services. Bring your skills and passion together to create a meaningful impact!In this role, you will be an experienced leader with a strong background in disability services and a proven track record in setting up and managing services. You excel at navigating complex operational challenges and thrive in a fast-paced, customer-focused environment.Make an Impact! About this role:We have an exciting opportunity for an experienced Service Manager to lead our Home and Community operations in Thomastown, Victoria. This role will play a critical part in shaping and delivering life-changing services that empower individuals with disabilities to live fulfilling lives while leading a passionate team to provide tailored, person-centred support.This is an exciting opportunity to make a real impact by building services from the ground up, including establishing and managing Supported Independent Living (SIL) services. Your leadership will ensure the seamless operation of programs, the development of high-performing teams, and the delivery of exceptional outcomes for customers and their families.This role is ideal for a driven leader with a proven track record in disability services and a passion for growth and transformation.In this role, you will be: Deliver strategy through building a capable, relevant, high performingand compliant workforce.Drive a performance-based culture focusing on engagement toachieve results.Manage end-to-end staff performance management includingperformance reviews, KPI implementation and resolution ofperformance issues.Provide clear direction to staff aligning with organisational strategy,goals and values.Ensure employees are given maximum opportunities to enhance theirskills and to ensure alignment with required NDIS.Collaborate with relevant supporting business units such as CustomerSafeguarding and/or People Experience seeking direction andpursuing continual improvement.Communicate effectively within the broader team to build rapport andmaintain efficient and professional working relationships.Ensure appropriate governance in decision making aligning withorganisational policies and procedures.Foster a supportive and respectful community-centric environmentacross the portfolio of sites incorporating the interests of families,guardians and other key customer representatives.Create a positive team culture, embracing and respecting the need todeliver high-quality human services in a commercially viable way.Coordinate implementation of business improvement initiatives withconsideration for people and client experience.Requirements for this role: Minimum qualification of a bachelor's degree in human services or related field. Hold or be willing to obtain a Working with Children Check, NDIS Worker Screening Check (Yellow Card), & National Criminal History Check Experience successfully managing site-based services in Disability within Community services and SIL environments. Who are #teampossible?At Endeavour Foundation we have been committed to helping people with disabilities for over 70 years. Our purpose is straight forward, to turn possibilities into reality.Our commitment extends to creating an inclusive culture, fostering employee growth, learning and optimal performance. When you join our team, you are contributing to support individuals with disabilities to live, learn, work and flourish. Our team embodies our purpose daily, embracing diverse ideas and perspectives that enrich our culture. We call ourselves #teampossible!At Endeavour we offer a range of employee benefits including:Salary Packaging Benefits! Package up to $15,900 of your annual salary tax free.In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, holiday accommodation etc).Encouraged and supported ongoing professional development and diverse career opportunities.An Employee Assistance Program - a free and confidential counselling service available to all staff and immediate family members.Corporate Health Insurance plans and discounts with our corporate partners.Paid parental leave. Intrigued? We’d love to hear from you. Please click "apply" to submit your application and join #TeamPossible today! SuccessProfile_Service Manager AUD Australia - VIC Melbourne - All locations Northern Suburbs Thomastown 3074

Service Manager - Home and Community

Looking to change it up?  This exciting position is due to growth and future development, giving you the opportunity to contribute to the ongoing expansion and success of our services. Bring your skills and passion together to create a meaningful impact!

In this role, you will be an experienced leader with a strong background in disability services and a proven track record in setting up and managing services. You excel at navigating complex operational challenges and thrive in a fast-paced, customer-focused environment.

Make an Impact! About this role:

We have an exciting opportunity for an experienced Service Manager to lead our Home and Community operations in Thomastown, Victoria. This role will play a critical part in shaping and delivering life-changing services that empower individuals with disabilities to live fulfilling lives while leading a passionate team to provide tailored, person-centred support.

This is an exciting opportunity to make a real impact by building services from the ground up, including establishing and managing Supported Independent Living (SIL) services. Your leadership will ensure the seamless operation of programs, the development of high-performing teams, and the delivery of exceptional outcomes for customers and their families.

This role is ideal for a driven leader with a proven track record in disability services and a passion for growth and transformation.

In this role, you will be: 

  • Deliver strategy through building a capable, relevant, high performing
    and compliant workforce.
  • Drive a performance-based culture focusing on engagement to
    achieve results.
  • Manage end-to-end staff performance management including
    performance reviews, KPI implementation and resolution of
    performance issues.
  • Provide clear direction to staff aligning with organisational strategy,
    goals and values.
  • Ensure employees are given maximum opportunities to enhance their
    skills and to ensure alignment with required NDIS.
  • Collaborate with relevant supporting business units such as Customer
    Safeguarding and/or People Experience seeking direction and
    pursuing continual improvement.
  • Communicate effectively within the broader team to build rapport and
    maintain efficient and professional working relationships.
  • Ensure appropriate governance in decision making aligning with
    organisational policies and procedures.
  • Foster a supportive and respectful community-centric environment
    across the portfolio of sites incorporating the interests of families,
    guardians and other key customer representatives.
  • Create a positive team culture, embracing and respecting the need to
    deliver high-quality human services in a commercially viable way.
  • Coordinate implementation of business improvement initiatives with
    consideration for people and client experience.

Requirements for this role: 

  • Minimum qualification of a bachelor's degree in human services or related field. 
  • Hold or be willing to obtain a Working with Children Check, NDIS Worker Screening Check (Yellow Card), & National Criminal History Check 
  • Experience successfully managing site-based services in Disability within Community services and SIL environments.

 

Who are #teampossible?

At Endeavour Foundation we have been committed to helping people with disabilities for over 70 years. Our purpose is straight forward, to turn possibilities into reality.

Our commitment extends to creating an inclusive culture, fostering employee growth, learning and optimal performance. When you join our team, you are contributing to support individuals with disabilities to live, learn, work and flourish. Our team embodies our purpose daily, embracing diverse ideas and perspectives that enrich our culture. We call ourselves #teampossible!

At Endeavour we offer a range of employee benefits including:

  • Salary Packaging Benefits! Package up to $15,900 of your annual salary tax free.
  • In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, holiday accommodation etc).
  • Encouraged and supported ongoing professional development and diverse career opportunities.
  • An Employee Assistance Program - a free and confidential counselling service available to all staff and immediate family members.
  • Corporate Health Insurance plans and discounts with our corporate partners.
  • Paid parental leave.

 

Intrigued? We’d love to hear from you. Please click "apply" to submit your application and join #TeamPossible today! 

  • Posted Date 30 Jan 2025
  • Location Thomastown
    VIC / Australia
  • Industry Community Services & Development
  • Job Type Full Time
  • Salary $106,000 + Super + Salary Packaging