Who are #teampossible?We are people working together, making possibilities a reality for people with a disability.Why should I join #teampossible?Attractive remuneration with salary packaging ($15,900 tax free benefit) + further benefitsEncouraged and supported ongoing professional developmentExciting and diverse career opportunitiesEmployee Assistance ProgramCorporate health insurance plans, and discounts with our corporate partnersValues based organisation focusing on our people and customersThe role:Our Home services support people with disability who want to live independently by providing flexible options for living arrangements and tailoring supports to match the customer’s and family/carer’s needs in alignment with their NDIS plan and goals.As the Operations Manager, Home Portfolio, your purpose is to provide strategic leadership for delivery of service of the Home portfolio (operating 24 hours per day, 7 days per week), customers and staff, aligning to and in support of Endeavour Foundation’s mission, purpose, values and organisational strategy.Promote Endeavour Foundation as an employer of choice, profiling the available suite of services to people with disabilityReview site plans for efficiency and effectiveness in workforce planning and establish a structured design aligning with target ratio of Customer to Support WorkerManage the financial performance of sites through effective administration of funding, billing, budgeting and operating expenditure in line with budget and strategic aspirationsCollaborate with relevant supporting business units such as Customer Safeguarding and People Experience to seek direction and pursue continual improvementSupport cross-portfolio client management communication and processes with Operations Management peers within Work and Community to enhance customer experience and service levelsAll about you:Demonstrated knowledge and understanding of the National Standards Disability Services and Quality & Safeguarding Framework or the ability to developAbility to oversee operations that deliver high-quality and safe customer outcomes in a commercially viable mannerProven operational performance management skills in alignment with divisional performance targets and KPIsWorking knowledge of, and compliance with, quality assurance programs and industry best-practice standardsPrior to commencement with we require:Current National Criminal History check Hold or be willing to obtain a positive notice from Disability Services (Yellow Card) and Working with Children Check (Blue card)Current First Aid and CPR CertificateCurrent open drivers license and comprehensive insuranceHow can I join #team possible?You can register your interest in joining Endeavour Foundation by simply clicking ‘Apply Now’ and you’ll be guided through a short application form.Endeavour Foundation welcomes the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability because it will provide a platform for people to be heard and seek justice. Everyone within our community is expected to act in a way that protects and supports the human rights of people with disability - this is our highest priority. Click here for more information. AUDAustralia - QLDSunshine CoastBrisbane4000