We are:We are people working together, making possibilities a reality for people with a disability. We call ourselves #teampossible!Endeavour Foundation supports people with disability to live, learn, work and flourish according to their own interests and priorities. Our 5,000 strong team operates over 300 sites in the heart of local communities across Queensland, New South Wales and Victoria where we offer choice, opportunities and personalised support in the key areas of home, work, learning and community participation. While we have been around for over 65 years, we understand the importance of continuing to imagine what’s possible and look to inspire our customers and our people to re-define the possibilities. We are passionate and committed to securing high performing team members who will embrace and drive our purpose and values forward. The role:These fixed-term 12 month contracts are newly established roles, and will work closely with Service Delivery and People & Culture to support the overall customer growth objectives and strategy of Endeavour Foundation. Based in Brisbane, the roles will require the flexibility for regular regional travel. Duties will include:Conduct site visits across all regions (initially Home).Be primary point of contact for all potential NDIS customers and their decision makers (Home), from site visit to first day (across all regions).Discuss outcome-based options for participants, reflecting participant choice and control, maximising funding and appropriate Endeavour Foundation services that can be used to achieve goals, including referrals to other servicesCollaborate with Account Managers, Service Delivery, Safety and Marketing Leads to attract, convert and on-board new customersEffectively manage NDIS customer prospects (initially Home) across the enquiry pathway.Adhere to sales pipeline management processes including updating of CRM systems, reporting, commentary and SLAs with other teams.Contribute to the continuous improvement of customer management processes All about you:Tertiary qualification in relevant discipline including; Business, Commerce, Sales/ Marketing (desirable but not essential)Experience in sales/business development.An understanding of the NDIS and participant pathways and the ability to assess and respond to individual needs (or similar).Strong communication skills, written and verbal.Well-developed relationship building and interpersonal skills.Demonstrates an advanced knowledge of Account Management and Sales techniques for improving the organisation overall goals;Competency with IT software and systems including Call Centre Telephony and ticket creation, Intermediate Microsoft Office skills (particular proficiency in Excel). Knowledge of the Carelink software system would be an advantage.What we offer you:Attractive salary packaging and novated leasing optionsCorporate health insurance plans, and discounts with our corporate partnersOngoing professional developmentEmployee Assistance ProgramArrange of different roster arrangementsPaid parental leaveOnsite caféOnsite secure car park optionsHow you can join #team possible:Please include a written statement, outlining your suitability (including examples), and why you are interested in this role. It is your opportunity to tell us about yourself, highlighting your transferable skills and experience including what you'll bring to the role and what you'll get out of it.Before commencing with Endeavour Foundation you will be required to undertake a National Criminal History check and hold or be willing to obtain a positive notice from Disability Services (Yellow Card) and Working with Children Check (Blue card).Endeavour Foundation welcomes the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability because it will provide a platform for people to be heard and seek justice. Everyone within our community is expected to act in a way that protects and supports the human rights of people with disability - this is our highest priority. Click here for more information.
AUD
Australia - QLD
Brisbane
CBD & Inner Suburbs
Brisbane
4000