Complex Support Coordinator

We are:We are people working together, making possibilities a reality for people with a disability. We call ourselves #teampossible!Endeavour Foundation supports people with disability to live, learn, work and flourish according to their own interests and priorities. Our 5,000 strong team operates over 300 sites in the heart of local communities across Queensland, New South Wales and Victoria where we offer choice, opportunities and personalised support in the key areas of home, work, learning and community participation. While we have been around for over 65 years, we understand the importance of continuing to imagine what’s possible and look to inspire our customers and our people to re-define the possibilities. We are passionate and committed to securing high performing team members who will embrace and drive our purpose and values forward.The role:As the Complex Support Coordinator, you will provide support to the Complex Support Team (including Allied Health and Positive Behaviour Specialists) to provide governance and advice into the quality, appropriateness and benefits of our customer’s Complex Case Management and Positive Behaviour Support strategies and interventions. This role coordinates the centralised governance of our ‘Complex Support’ processes and the mandatory reporting obligations as required by the NDIS Commission.Provide knowledge, advice and support to clients/families in range of Endeavour Foundation programs.Complete reporting on Complex Behaviour and Restrictive Practice activity and advise on risk assessments and behaviours of concernWork within the NDIS Quality and Safeguarding Commission requirements, the NDIA terms of business and any State Based Restricted Practice Authorization requirements.Utilise a range of approaches, resources, tools to provide knowledge of and be responsive to unique situations in order to inform problem solving and creative solutions to address individual needs.Assist in the provision of training and support to customers, guardians and other relevant stakeholders in therapeutic interventions, behaviour support plans, restricted practices, risk and safety plans.Contribute to the creation of interim behaviour support plans that contain restrictive practices in consultation with customers, families, staff and other key stakeholdersAll about you:Tertiary qualifications (or working towards) in allied health professions such as Psychology, Speech Pathology, Occupational Therapy, Social Work or equivalent experience that meets the requirements of the NDIS Capability Framework is desirable but not essential.Demonstrated experience in the delivery of behaviour support services to individuals with disabilities who display complex support needs.An understanding of the National Disability Insurance Scheme (Restrictive Practices and Behaviour Support) Rules 2018 Displays genuine commitment to the purpose and values of the organisation and the ability to model those behaviours and facilitate an exceptional customer experiencePrevious experience reporting to a regulatorDemonstrates high level competence in computer applications, i.e. Microsoft Suite of programs relevant to the role to ensure work is completed in a professional, accurate and timely manner.Be willing to obtain a current National Criminal History checkHold or be willing to obtain a positive notice from Disability Services (Yellow Card) and Working with Children Check (Blue card)What we offer you:Attractive salary packaging and novated leasing optionsCorporate health insurance plans, and discounts with our corporate partnersOngoing professional developmentEmployee Assistance ProgramArrange of different roster arrangementsPaid parental leaveOnsite cafeOnsite secure car park optionsHow you can join #team possible:Please include a written statement, outlining your suitability (including examples), and why you are interested in this role.  It is your opportunity to tell us about yourself, highlighting your transferable skills and experience including what you'll bring to the role and what you'll get out of it.Before commencing with Endeavour Foundation you will be required to undertake a National Criminal History check and hold or be willing to obtain a positive notice from Disability Services (Yellow Card) and Working with Children Check (Blue card).Endeavour Foundation welcomes the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability because it will provide a platform for people to be heard and seek justice. Everyone within our community is expected to act in a way that protects and supports the human rights of people with disability - this is our highest priority. Click here for more information. 75000 AUD Australia - QLD Brisbane CBD & Inner Suburbs Cannon Hill 4170

Complex Support Coordinator

We are:

We are people working together, making possibilities a reality for people with a disability. We call ourselves #teampossible!

Endeavour Foundation supports people with disability to live, learn, work and flourish according to their own interests and priorities. Our 5,000 strong team operates over 300 sites in the heart of local communities across Queensland, New South Wales and Victoria where we offer choice, opportunities and personalised support in the key areas of home, work, learning and community participation. While we have been around for over 65 years, we understand the importance of continuing to imagine what’s possible and look to inspire our customers and our people to re-define the possibilities. We are passionate and committed to securing high performing team members who will embrace and drive our purpose and values forward.

The role:

As the Complex Support Coordinator, you will provide support to the Complex Support Team (including Allied Health and Positive Behaviour Specialists) to provide governance and advice into the quality, appropriateness and benefits of our customer’s Complex Case Management and Positive Behaviour Support strategies and interventions. This role coordinates the centralised governance of our ‘Complex Support’ processes and the mandatory reporting obligations as required by the NDIS Commission.

  • Provide knowledge, advice and support to clients/families in range of Endeavour Foundation programs.
  • Complete reporting on Complex Behaviour and Restrictive Practice activity and advise on risk assessments and behaviours of concern
  • Work within the NDIS Quality and Safeguarding Commission requirements, the NDIA terms of business and any State Based Restricted Practice Authorization requirements.
  • Utilise a range of approaches, resources, tools to provide knowledge of and be responsive to unique situations in order to inform problem solving and creative solutions to address individual needs.
  • Assist in the provision of training and support to customers, guardians and other relevant stakeholders in therapeutic interventions, behaviour support plans, restricted practices, risk and safety plans.
  • Contribute to the creation of interim behaviour support plans that contain restrictive practices in consultation with customers, families, staff and other key stakeholders

All about you:

  • Tertiary qualifications (or working towards) in allied health professions such as Psychology, Speech Pathology, Occupational Therapy, Social Work or equivalent experience that meets the requirements of the NDIS Capability Framework is desirable but not essential.
  • Demonstrated experience in the delivery of behaviour support services to individuals with disabilities who display complex support needs.
  • An understanding of the National Disability Insurance Scheme (Restrictive Practices and Behaviour Support) Rules 2018 Displays genuine commitment to the purpose and values of the organisation and the ability to model those behaviours and facilitate an exceptional customer experience
  • Previous experience reporting to a regulator
  • Demonstrates high level competence in computer applications, i.e. Microsoft Suite of programs relevant to the role to ensure work is completed in a professional, accurate and timely manner.
  • Be willing to obtain a current National Criminal History check
  • Hold or be willing to obtain a positive notice from Disability Services (Yellow Card) and Working with Children Check (Blue card)

What we offer you:

  • Attractive salary packaging and novated leasing options
  • Corporate health insurance plans, and discounts with our corporate partners
  • Ongoing professional development
  • Employee Assistance Program
  • Arrange of different roster arrangements
  • Paid parental leave
  • Onsite cafe
  • Onsite secure car park options

How you can join #team possible:

Please include a written statement, outlining your suitability (including examples), and why you are interested in this role.  It is your opportunity to tell us about yourself, highlighting your transferable skills and experience including what you'll bring to the role and what you'll get out of it.

Before commencing with Endeavour Foundation you will be required to undertake a National Criminal History check and hold or be willing to obtain a positive notice from Disability Services (Yellow Card) and Working with Children Check (Blue card).

Endeavour Foundation welcomes the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability because it will provide a platform for people to be heard and seek justice. Everyone within our community is expected to act in a way that protects and supports the human rights of people with disability - this is our highest priority. Click here for more information.

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